Our Scope of Services
Our scope of service range from Insurance, Banking, Cellular and Retail Click on a tab to find out more about some of the products and services we have touched. All of which have showed exciting success, all of which are available to you.
Insurance
Banking
Face to Face
& Retail
Car &
Household
Vehicle
Tracking
Cellular
Media
Other
Insurance
• Personal Accident Plans
• Hospital Cash Plans
• Funeral Plans
• Accidental Death Plans
• Debt Protection Plans
• Cancer Plans
• Life Insurance
• Life Style Products
• Travel Insurance
• Card for life
• Men’s Care and Females Care products
• Debt Protection Plans
• Multi product
• Funeral Cover
• Short Term Insurance
• Motor and Householders Insurance
• Contents Insurance
• Credit life
• SIL
• HOC
• VAP Products
Banking
• Home loans, Direct Sales
• Switching Campaigns
• Cheque Accounts and Upgrades
• Overdrafts
• Credit Cards, New Sales and Upgrades
• Cell Phone Contracts, Direct Sales and Upgrades
• Airtime Campaigns
• Debt Protection Plans
• Accidental Bond Protector Plans
• Balance Transfer
• Card Swop
• Upgrades
• Rewards Programmes
• Savings Pockets
• Value Adds
• Vehicle Finance
• Personal Loans, secured and unsecured
• General Banking Enquiries Help Desk
• Transactional Areas
• Lead Generation
• Debt Protection Plans
• Cross selling
• Multi Product
• Inbound Servicing
• Claims
• Repudiation of claims
• Retentions
• Road Side Assistance
• Cancelled and Lapsed
Face to Face
& Retail
• Prospecting
• Broker Consultants
• Retail Consultants
• Appointment setting
• Warm up of leads
• Front Line Staff
• Branch Managers
• Store Managers
Car & Household
• Maintenance Plans
• Short term, motor and householder insurance
• Pay per k. concept products and pay as you drive
• Body Line Maintenance and Courtesy Car Hire Cover
• Bolt-on products
• Top up or shortfall violation cover
• Credit Life
• VAF
• Structure cover
• Warranties, new and extended
Vehicle Tracking
• Existing customer upgrades
• New customer sales
• Retentions
• Hippo Outbound Sales
• Direct Sales
• PAYD upgrades and basic sales
• Feeders scripting
• Warming up the lead campaign
Vehicle Tracking
• Cellular Insurance
• Pre-paid and top up
• Contracts
• Pre-to Post
• Upgrades
• Air time sales, including discounted bundles
• Inbound and outbound variations of the above
Media
• Cash Back Sales
• Marketing and advertising space Sales
Other Areas
of Training
• Tele communications packages
• QA Training
• The Cross selling of a number of Campaigns
• Lead generation, new and of existing platforms
• Claims, Handling of General Claims Enquiries and Repudiation of Claims
• Conservation Desk
• General Customer Services Desk
• Complaints Desk
• Verification of details and sales
• Message taking and policy fulfilment
• Reception Training
• Warming up campaigns
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